Their policy states that “PIA absolutely does not keep any logs, of any kind, period. Clients who opt to use the optional control panel will receive a temporary cookie.This means that we can trust PIA when they say that they only collect the following information from users of their service: In a report published by the FBI, PIA couldn’t help with information and data about a particular user who was being investigated. Actually, this already happened several times. This is a good policy because even when an organization comes with a court order, PIA can’t give anything incriminating to them.
This means that the VPN service provider doesn’t keep any personally identifiable information about the usage of their service at any given time. However, to our delight, PIA manages to keep zero logs despite being based in Denver. Sometimes, a VPN provider can even be served with a gag order, which would mean that the company has to keep the investigation a secret. The FBI or any other organization can access a user’s record with a simple court order. The laws of the land also make it hard for any ISP and service provider to honor a privacy promise to users. The US is the home of the NSA and other organizations that are ordinarily very strict when it comes to copyright protection and digital crimes. Private Internet Access is based in the US, the worst jurisdiction for a company trying to provide privacy to users.
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